SAP’s Social Media Guidelines

SAP have done a very interesting job of publishing guidelines for its employees when using social media, like blogs, Twitter, Facebook – SAP Social Media Guidelines 2009.

There are some very good points that anyone using social media should adher to:

– Write in the first person
– Identify yourself
– Be Honest
– Be Respectful
– Separate Opinions from Facts
– Add Value
– Be Engaged and Be Informed
– Aim for Quality, not Quantity
– Don’t Pick Fights
– Protect Your Privacy

Update: I have been alerted to Intel’s Social Media Guidelines as well, which has some sensible Rules of Engagement:

– Transparency
– Be aware of legal issues
– Write what you know
– Be careful how you are perceived
– Value add
– Responsibility


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